Washington Dulles International Airport (IAD)
Facilities and Services

(Washington, District of Columbia - DC, USA)




Washington Dulles International Airport (IAD) has excellent eating, shopping and disabled facilities within its one main terminal building and four concourse areas, as you would expect from such a busy and important airport in Washington, District of Columbia, USA.

There is a large and popular duty-free outlet at Washington Airport, selling a wide range of tax-free goods, together with a good selection of airport bars, cafés, restaurants, fast-food outlets and shops. The terminal building serves many different airlines, traveling from Washington to a large number of different destinations worldwide.

There are also a wide range of airport services and amenities at Washington Dulles International Airport (IAD), including business services in the airport's business centers, currency exchange, airport information desks and ATM cash points, which are readily available in the terminal building.


Airport Information Desks


Tel: +1 703 572 2536
Washington Airport information desks are situated close to the baggage reclaim area on the terminal's lower level. The information desks are Washington Dulles Airport (IAD) provide a wide range of useful information about the airport, directions, travel to and from Washington Dulles Airport, general tourist information about the city Washington DC, weather conditions and the latest airport flight arrival and departure times. There are also helpful Travelers' Aid ambassadors situated in the airport's concourses areas B, C and D.

Shops, Duty-Free and Retail Outlets


Washington Airport has good shopping facilities located in all of the airport's concourse areas. These airport shops include newsagents, gift shops selling tourist souvenirs, a confectionary shop, a leather goods shops, sunglasses, jewelers, clothes shops, a music shop and a large duty-free shop, selling a wide range of tax-free goods at Washington Airport (IAD).

Bars, Cafés and Restaurants


Available in all of the airport's concourse areas, there are numerous places to eat at Washington Dulles International Airport (IAD). These include a good selection of airport bars, cafés, restaurants and fast-food outlets. There are also plenty of handy vending machines situated throughout the airport.

Currency Exchange, Communications and Banking Facilities


Many banking and currency exchange facilities are available at Washington Dulles International Airport (IAD) and these include numerous ATM cash points located throughout the terminal. There are also a number of bureau de change outlets, proving a good rate of exchange, stamp machines, post boxes for letters and postcards, and plenty of public telephones.

Business and Conference Facilities


Tel: +1 703 572 2963
Business and conference facilities are available at Washington Dulles International Airport (IAD) and there are a wide range of services provided by Washington Airport, such as telephones, fax machines, work areas and photocopying. These airport business facilities are located in the business centers on the upper levels of the main terminal building, at both the east and west sides.

Disabled Facilities


Washington Dulles International Airport (IAD) has numerous facilities to assist disabled passengers visiting the airport. These disabled airport facilities include wheelchair assistance, telephones for people with hearing difficulties and good access for wheelchairs users. There are also disabled parking spaces in the airport's car parking areas and the airport's courtesy shuttle buses have lifts for wheelchairs. It is advisable for disabled travelers to inform the airport of any special requirements prior to arriving at Washington Dulles International Airport. The information desk at Washington Dulles International Airport (IAD) has further information about all of the airport's disabled facilities.

Other Facilities


There are luggage trolleys available throughout Washington Dulles International Airport (IAD).








Washington Airport IAD

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